Support
Our Support
Delivering Time Through Technology
We offer online support by simply clicking on this line or the life saver image below.
Click here to connect to our Online Support Engineers
Skywerks provides online support through our trained support techicians. You can access our online support site by clicking here www.helpme.bz or the support icon to the left. Our support technology enables our support engineers to take control of your computer to quickly resolve any issue you might be having with your system.
Onsite Skywerks GL Accounting Training
- Lori Miller (253) 691-5558
- Bobbi Alwine (503) 810-5535
Hardware Installations, Networks and Other Technical Services
- Thomas Wenger (425) 220-9294 (PcSeattle.Net)
- Bob Woody (509) 786-5603
- Jeff (503) 849-0523
Graphic & Web Design
- Steven Naranjo (206) 351-7634
- Royce Olliver (206) 427-3384
Printing
- Versiprint dba Printwell (877) 492-9755 or (425) 778-3028
- Ask us about our laser printed forms
Downloads
Download New Skywerks Icons
Get the Latest Desktop Icons
New Dealership Signup Sheet
No contracts just simple month to month terms. Either email back to support@skwerks.com or Fax back to (425)738-0731
Okidata Printer Setup
his will install pictured step by step instructions on how to setup an Okidata 320 turbo printer for forms printing within the V3DMS Software. this will create a folder on your local c-drive called C:\OKIDATA
V3 Backup
Please Note this is a Billable service and requires activation by an authorized Skywerks agent. This program once activated will ONLY backup V3DMS data.
Credit Bureaus Information
all the documentation in how to read and understand a generic credit report and also contains the test case file.
Data Feed Documentation
These documents are for third party venders that want to integrated with a dealerships Inventory for the purpose of website integration and or other forms of media advertising. Skywerks Servers may either be "polled" and or Skywerks is able to pushing dealers current inventory real-time.
Dot Net 3.5 Installer
V3DMS requires .NET 3.5 to be installed on all XP machines to use advanced internet integration features. Windows 7 already has 3.5 and this link is not required.
Accounting Rules and Documents
Some helpful hints on the V3DMS Accounting Rules and GL Numbers. More information on accounting is available in the online V3DMS manuals.
Google Chrome
Because we really like the speed and versatitlity of Chrome. We think you will liek it as well
2011 Year End Closed Icons
Download this if you use the accounting software and need to access 2011 data once your year-end is closed.
Manuals
Accounts Payble
Reports Miscellaneous Continued
Accounts Receivables
Deals
GL
History
Inventory
Service Department
Setups
History
Skywerks V3 Classic - Delivering Time Though Technology!
Fastest and most efficient Dealer Management System for
the independant retailor.